• SEO: optimize page titles & more using keyword research, among other on-page tactics
• UX: deliver on-page UX for the new responsive site to help establish site standards for a mobile-friendly customer experience
• Branding: write headlines and creative copy that reinforced Keiser’s brand image as an innovator and industry leader
• Business: attract and retain customers!
February–March 2016: With lots of experience in site-wide redesigns under my belt, I was excited when Plan B Agency, a local Chicago agency, approached me about taking on content strategy and writing for Keiser, a large fitness equipment manufacturer.
As with most redesign projects like this where there are a ton of moving pieces, I sought to minimize the potential for error upfront by putting an emphasis on process efficiency. Creating a direct, step-by-step content strategy, I worked with the agency to outline:
• Process for following the master content doc, the SEO approach, and what it would contain
• User experience input (on-page): hide/show functionality, wireframe refinements
• Product page taxonomy & design direction for descriptions
• Internal body-text deep linking strategy for SEO
The launch date was six weeks away when I started, so I knew we were working with an aggressive timeline – another reason to clearly establish expectations upfront. And there was a Sales App included in the deliverables too!
I had my work cut out to create 70+ pages of mobile-friendly sales app and website content (pictured) in addition to the strategy work we’d decided on above. It was also a challenge that designers and creative directors were leading layout direction on some pages, we had wireframes for others, and I had to essentially concept layout for the remaining pages using existing material as templates.
We pulled it off, though – thanks to the bright minds involved and an efficient, well-structured workflow, everything came together in the final week and I’m very happy with the results.